Restaurants and food franchises are often one of the segments most sensitive to computer problems.
Among the main characteristics that define a good restaurant are the quality and agility of service.
However, these two factors can be negatively affected if the company is facing any problem related to information technology.
Losing your internet connection, for example, can cause delays throughout the establishment process.
Orders, which should go to the kitchen automatically, will need to be removed manually. As a result of this delay, customers may become impatient.
Also, it will be impossible to receive non-cash payments since most card devices depend on a stable connection.
Such a failure can generate an extremely negative experience for consumers. It isn’t very easy for them to return to the restaurant or even indicate it to their friends, relatives and acquaintances.
IT consultant can help resolve and prevent these and many other situations, which stop your restaurant.
Understand more about how to avoid problems in your establishment, with the help of a computer consultancy.
Remember that taking precautions is the main way to avoid unexpected emergency expenses.
Strengthening your security
Virus problems are among the biggest fears of any company.
Losing important information, experiencing data hijacking or your hacked bank account can stagnate your activities.
Protecting your company is one of the roles that IT consultants can play. Some essential steps for this are: Acquire an adequate antivirus option, invest in a reliable firewall and make your passwords stronger.
In addition, it is important to establish a back-up routine so that your information always remains secure.
Installing a Wi-Fi network for your customers
Having a Wi-Fi network available to its customers is currently a requirement for any restaurant.
But it can also bring many benefits to the establishment, being an excellent loyalty tool.
For the network to work efficiently, caution is required.
Space must be calculated in order to install the necessary number of routers and access points.
You also need to follow security recommendations to prevent malicious people from intruding into your network.
From design to maintenance, an IT consultant can execute this type of project in your business.
Modernizing your resources and avoiding IT problems
Have you considered making your restaurant more interactive?
Using technology to retain customers can facilitate your processes and make your customers’ experience much more positive.
Orders can be placed through integrated devices.
Electronic menus and QR Codes will simplify the constant updates of dishes, besides being much more economical.
It is possible to have electronic or application payment options available to your customers.
All of these alternatives will give the establishment a new look, renewing its credibility.
In this scenario, the IT consultant is responsible for the configuration and maintenance of the necessary equipment.
In this way, the restaurant manager and staff will dedicate themselves exclusively to the main activities of the place.
In a restaurant, all equipment must always be in full operation.
Even maintaining preventive maintenance, some intermittence can cause computers on-site to stop.
At that time, the repair needs to be quick and effective.
Using IT consulting services, it is possible to take advantage of remote assistance, in addition to the usual in-person support.
In this situation, the technicians of our community – the Supporters – can solve your call from a long distance.
In a much more agile and practical way, your problem is solved, so that your restaurant does not waste time, much less money.